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Care Management & RESOURCE ASSISTANCE

Senior couple meeting with doctor

At JFCS we know that one small shift or change in circumstance can lead to financial challenges. We are committed to doing what we can to help individuals and families meet these challenges by providing a full range of services to help access the resources that can steer people towards financial stability.

JFCS staff work diligently with those that come to us for assistance. We spend time getting to know each individual’s circumstances and set goals that are most important to them. We then create a thoughtful and comprehensive plan for improved financial stability.

We’re here to help navigate what can be an intimidating and frustrating process of forms and applications to identify possible benefits and maximize accessible funds. We’ll assist throughout any enrollment processes, helping to obtain the proper documents and making calls to advocate on behalf of those with whom we work.

Step by step, by first completing a thorough assessment that reviews one’s housing and utility bills, food access, financial challenges, physical and mental health needs, and safety and security, we help an individual or family achieve a sense of stability.

The assessment then helps us to work together with individuals to develop a comprehensive plan that identifies their important goals and meets their needs and expectations.

The last step is implementing the plan, where we help people take action to achieve financial stability by:

  • Guiding and helping with benefit applications
  • Helping obtain necessary documents for benefits
  • Advocating for individuals as they navigate how to access resources
  • Linking to counseling or other mental health supports
  • Providing referrals and connections to community partners or outside agencies

JFCS assists people with gaining access to over 20 public benefits and low-income programs, including but not limited to:

  • SNAP (food stamps)
  • LIHEAP (heating bills)
  • Medical assistance
  • WIC (food stamps – women, infants, and children)
  • Social Security
  • Utility assistance programs: CAP, CRP, TAP
  • Lifeline
  • Rent and property tax rebates
  • Unemployment compensation

We also assist with finding resources for needs such as:

  • Medical aid
  • Legal aid
  • Housing resourcs
  • Utility support & assistance
  • Vocational resources
  • And much more…

JFCS can also, when available, connect people to various special funds as part of our services:

  • Camp scholarships
  • Food support
  • Rent & utility assistance
  • Other basic needs

For Jewish families navigating the challenges of infertility, the JFCS Fertility Fund provides the opportunity to apply for grants for the sometimes-prohibitive costs of in vitro fertilization (IVF).


Eligibility is determined based on the specific needs of the individual or family.

We offer services via a variety of locations and platforms: telehealth, in office settings, and mobile therapy for those who need it.

Our Staff

Courtney Owen, LCSW, Program Officer, Education and Outreach Services & Mental Health

Laura Flowers, LSW, Director, Care Management

Faye Eggear, Peer Support Specialist

Eric Freda, Coordinator

Krista Graham, Housing Specialist

Gabe Halperin-Goldstein, LSW, Social Worker

Sierra Huff, LSW, Financial Empowerment Care Manager

Jan Ibrahim, LSW, Care Manager/Social Worker

Dara Leinweber, MSNPM, Hoarding Program Coordinator & Care Manager

Dawn Waters, Care Manager

To contact us about Financial Assistance & Care Management, CLICK HERE

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